Effective Date: 20 May 2025
These Terms and Conditions govern your use of the online consultation booking portal at https://booking.vempillyayur.com. By accessing or using the platform, you agree to be bound by these terms.
1. User Eligibility
You must be at least 18 years of age to book a consultation. If you are booking for a minor, you confirm that you are their legal guardian or have proper authorization.
2. Booking and Payments
- All bookings must be made through our official platform.
- Payment is required at the time of booking.
- You are responsible for ensuring that the information provided is accurate and up to date.
3. Modifications and Cancellations
- Appointments can be modified or cancelled up to 1 hour before the scheduled time.
- Cancellations and rescheduling can be done directly through the booking portal or by contacting our support team.
4. Doctor Availability
We strive to ensure doctor availability as per your booking. However, in unforeseen circumstances, if the doctor is unavailable, a free rescheduling will be provided.
5. Usage Guidelines
- You agree to use the platform only for lawful purposes.
- You must not use the platform to distribute harmful, offensive, or unlawful content.
6. Limitation of Liability
Vempilly Ayurveda Hospital is not responsible for:
- Any technical issues or delays are caused by the user’s internet or device.
- Outcomes of medical advice or consultation received. Please follow the doctor’s instructions responsibly
7. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the portal after changes are made constitutes your acceptance of the updated terms.